Stakeholder Engagement and Research

To ensure our design addressed actual user needs, I implemented a structured focus group methodology based on IDEO.org's approach:

  1. Space Exploration: Participants explored the current space, sharing initial reactions

  2. Guided Reflection: Used sticky notes to gather feedback on strengths, weaknesses, and emotional responses

  3. Interactive Feedback: Mapped emotional responses visually

  4. Open Discussion: Facilitated dialogue to elaborate on participant feedback

This 30-minute session yielded valuable insights that significantly shaped our final design:

  • Spatial Organization: Users found the existing space "random" and "not cohesive"

  • Seating Preferences: Current seating lacked warmth and comfort

  • Balance Needs: Users desired both private spaces and communal areas

  • Amenities: Participants wanted organized storage, refreshments, sensory items, and aesthetic enhancements

My initial concept prioritized creating a third space that felt uniquely personal for users. Key elements included:

  • Floor seating for informal relaxation

  • Secluded relaxation nooks for privacy

  • Soft spot lighting for a serene ambiance

  • Amenities like fidget toys, board games, and a coffee maker

  • Strategic negative space to enhance the cozy atmosphere

My Contributions and Skills

Throughout this project, I demonstrated several key design skills:

  1. Research and Methodology: Implemented structured user research through IDEO.org-inspired focus groups

  2. Stakeholder Engagement: Facilitated meaningful user feedback sessions and incorporated insights

  3. Spatial Planning: Created functional zones that balance private and communal needs

  4. Visual Communication: Developed clear presentation materials and 3D renderings

  5. Collaborative Design: Integrated multiple perspectives into a cohesive final concept

  6. Problem-Solving: Addressed the challenge of balancing competing spatial needs

  7. Accessibility Considerations: Ensured inclusive design elements throughout the space

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